Mary Portas: Secret Shopper
Season 1
Mary Portas battles to get Britain's biggest chains to prioritize customer service.
Free with ads
Mary visits fashion chain Pilot's worst performing store, hoping she can turn it into a shoppers haven.
S1:E1 • Jan 19, 2011 • 47m
Mary Portas champions the shopper by addressing poor customer service in the "sofa superstores" sector.
S1:E2 • Jan 26, 2011 • 45m
Mary Portas champions the shopper by addressing poor customer service in the mobile telephone sector.
S1:E3 • Feb 2, 2011 • 45m
Mary turns her attention to real-estate agents and how she can stop them letting us down as we make the most important purchase of our lives.
S1:E4 • Feb 9, 2011 • 48mMore Like This
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